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Order a Medicare Planner

Let's get started! Fill out the form to receive your Medicare Planner. Currently, we only send kits to addresses that reside within our service area in New York. If you are temporarily living in a different state, please call 1-877-406-4823 to place your order by phone. From October 1 to March 31, representatives are available seven days a week from 8 a.m. to 8 p.m. From April 1 to September 30, representatives are available Monday - Friday from 8 a.m. to 8 p.m.

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Language Assistance and Non-Discrimination Notice

Excellus BlueCross BlueShield contract is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal.
Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman.

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Date Last Updated 10/01/2025